Shipping Policy
Shipping Policy
Last Updated:August 1, 2025
At Cocfu, we strive to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and fees based on your location.
1. Shipping Options & Fees
United States
Standard Shipping (5–7 business days): $9.99 (Free for orders over $99)
Express Shipping (2–4 business days): $19.99
Priority Shipping (1–2 business days): $29.99
European Union
Standard Shipping (7–10 business days): €12.99 (Free for orders over €120)
Express Shipping (3–5 business days): €24.99
United Kingdom
Standard Shipping (5–8 business days): £8.99 (Free for orders over £90)
Express Shipping (2–4 business days): £19.99
Canada
Standard Shipping (7–12 business days): $14.99 CAD (Free for orders over $150 CAD)
Express Shipping (3–6 business days): $29.99 CAD
Australia & New Zealand
Standard Shipping (10–14 business days): $19.99 AUD/NZD (Free for orders over $200 AUD/NZD)
Express Shipping (5–8 business days): $34.99 AUD/NZD
Rest of World (Asia, Africa, South America, etc.)
Standard Shipping (12–20 business days): $24.99 USD
Express Shipping (7–12 business days): $39.99 USD
Note: Delivery times start processing after order confirmation (1–2 business days).
2. Order Processing Time
Orders are processed within 1–2 business days (excluding weekends/holidays).
You will receive a tracking number via email once shipped.
3. Customs & Import Fees
International orders may incur customs duties/taxes, payable by the recipient.
Cocfu is not responsible for these fees. Check your local regulations before ordering.
4. Shipping Restrictions
Some locations may have restrictions due to logistics. If your country isn’t listed at checkout, contact service@cocfu.com for assistance.
5. Tracking Your Order
Once shipped, you can track your package using the link in your confirmation email. For delays or lost parcels, email us with your order number.
6. Returns & Exchanges
See our Refund Policy for details. Return shipping costs are the customer’s responsibility unless the error is ours.
7. Contact Us
For shipping-related questions, email:
📧 service@cocfu.com
📞 +86 17839469638 (Mon–Fri, 9:00 AM–6:00 PM GMT+8)
Thank you for choosing Cocfu. We appreciate your trust!
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